FAQ.

Only authorized employees should register under your company.  Subcontractors, Independent Contractors, etc., need to enroll under their own account.

The Omnivee Vendor program will email you a list of outstanding renewals. Please respond to the email with authorization and preferred payment method. If an employee is paying using their own payment method, please have them contact Support with their authorization. We will not be able to process the renewal until we have received both authorizations.

DID YOU KNOW…

You can renew up to 60 days in advance of your renewal date. Renewing early offers many advantages such as: avoiding gaps in facility access; allowing time to go through the waiver/adjudication process, if needed; providing the facility with sufficient time to review the waiver request prior to the credential expiring.

Remember: Changes in the participant’s criminal record may affect background screening results, causing an immediate loss of access privileges (option to apply for a waiver or adjudicate results).

For employees who are already on a waiver request: If a new facility is added, this may result in the need to re-waiver at all facility(ies)

The Company Administrator will need to collect the Omnivee Vendor Credential and notify an Omnivee Vendor Support representative so they can remove the participant from the Program.  A new Omnivee Vendor Credential will need to be ordered if the participant is authorized to participate in the Program again.

The Omnivee Vendor program from Fortior Solutions, provides a credential for vendors, suppliers, service providers, and contractors that require access to participating facilities. Participation is voluntary.

We may require your Company Administrator PIN in the following circumstances:

• On the web enrollment form, under the “Existing Customers” option.
• When calling Omnivee Vendor Support (877.727.4342), you will provide the Company Administrator PIN to the Omnivee Vendor automated system or representative who takes your call. Once you have provided your Company Administrator PIN, you may make changes to your account.
• When using email to request a participant/credential deactivation.

The Company Administrator PIN will allow us to verify that the individual contacting us is an authorized Omnivee Vendor Company Administrator and may make changes to the account.

The Company Administrator PIN serves as an additional layer of verification when using the Web Enrollment Form to add a new facility to an existing account as well as authorizing deactivations of credentials.

Your sponsor will be your military or government contact at the facility that can confirm that you have legitimate business to conduct at the facility.

If you are still unsure who your tenant sponsor is, talk with the military or government contact with whom you do business. Ask if they are able to sponsor your Omnivee Vendor program company enrollment or if they can refer you to someone who can.

Click here to enroll now →

If Omnivee Vendor Support is notified that a participant is no longer with the company, or no longer requires access through the Omnivee Vendor program, their credential will be deactivated immediately upon notification.

Otherwise, if your participant is without authorized service for more than 90 days, their Omnivee Vendor credential will be deactivated.

Once a credential has been deactivated, it cannot be reactivated. A new credential may be ordered for a fee of $40.00 ($41.88 in Hawaii).

Omnivee Vendor access privileges are on an annual subscription basis and will need to be renewed for continued service. The expiration date on the physical credential determines when a new credential will need to be issued.

NOTE: The Company Administrator will be notified of renewal authorizations within 60 days prior to a subscription expiring.

Your Omnivee Vendor Credential will be shipped to your primary facility location. The Omnivee Vendor program will notify you and/or your Company Administrator through email once your credential is ready for pick up.

You will be notified your credential is ready for pick up in approximately 2 weeks after your Company Administrator has authorized your registration. The following must be completed prior to credential notification:

• Registration authorized by Company Administrator
• Payment processed
• Background screen passed
• Credential printed and shipped

If you have not received any information within 3 weeks of registration, contact your Company Administrator.

You can ensure a successful credential issuance and avoid delays by scheduling an appointment within the 60-day timeframe, and by providing the required identity documents when you go to receive your Omnivee Vendor Credential.

In response to federal security directives, government facilities are continuing to strengthen security procedures for facility access. To maintain and improve business relations with vendors and contractors, facilities are implementing the Omnivee Vendor program to manage and streamline secure access.

All facilities are part of the Enterprise Option. For a list of facilities we service, click here to visit the vendor facilities list  →

The Omnivee Vendor-90 Option is available for participants who need short-term access to facilities. This option offers participants access for up to 90 days.

The Omnivee Vendor program from Fortior Solutions, provides a credential for vendors, suppliers, service providers, and contractors that require access to participating facilities. Participation is voluntary.

The Omnivee Vendor Enterprise Option allows your employees to access multiple facilities using a single Omnivee Vendor Credential. Once your company is participating at its first facility, you can add additional facilities.

The Omnivee Vendor program accepts all credit cards and debit cards from Visa, Mastercard, American Express, and Discover. We also accept checks, e-checks, and ACH payments.

Checks can be sent to the following address:

Omnivee Vendor does not have access to the facility’s reasons for denial. Please follow up with the facility for any additional details regarding the decision of the waiver.

Click here to view our Vetting Guidebook to review our Waiver and Adjudication process.

Our waiver process page provides step-by-step instructions on the waiver process.

Click here to visit the waiver process page →

Click here to view our Vetting Guidebook to review our Waiver and Adjudication process.